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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Stroud

Dan Stroud

July 23, 2026

4  out of  5
rating by Dan Stroud
"Very prompt and responsive."
We responded:
"Dan ... Thank you for taking the time to share your experience—we’re so glad to hear that you were satisfied working with our team! Scott"
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Larry Hansen

July 20, 2026

5  out of  5
rating by Larry Hansen
"Super nice and always very helpful."
We responded:
"Larry ... Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. God bless! Scott"
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Brian Villwock

July 16, 2026

5  out of  5
rating by Brian Villwock
"Am in the process of moving to SC and needed to get insurance. After reading reviews i decided to go with Scott Saul. I contacted Kelly and within 15 minutes had a quote that met my needs.
I am looking forward to working with a company that is customer oriented"
We responded:
"Brian ... We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. If you need anything, please let us know! God bless."
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Nick

July 15, 2026

5  out of  5
rating by Nick
"Fantastic team and always helpful."
We responded:
"Thanks so much for the amazing review, Nick! We really appreciate your support here in Aiken. Just reach out anytime if you need us - we’re here for you. "
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Sabine Gee

July 14, 2026

5  out of  5
rating by Sabine Gee
"Moving to a new state comes with plenty of challenges, and finding an insurance agent you can truly trust is one of them. After not having the best experience here in Aiken, meeting Scott Saul & his State Farm team completely restored our confidence in what outstanding customer service should look like.

From the very beginning, Scott took the time to come to our home for a relaxed, no-pressure meet-and-greet. There was absolutely no sales pitch—just a genuine conversation to understand our needs and make sure we had the right coverage.

Since then, the level of service has been exceptional. Scott and Kelly are incredibly knowledgeable, responsive, and proactive. Every question is answered promptly, every request is handled efficiently, and they consistently make us feel like valued clients rather than just another policy number.

It's rare to find a team that combines professionalism with such a personal touch. We genuinely feel well looked after and have complete confidence that our insurance needs are in excellent hands.

If you're looking for an insurance agency that puts relationships, integrity, and outstanding customer service first, I couldn't recommend Scott Saul, Kelly Bell, and their State Farm team more highly. Five stars all the way!"
We responded:
"Thanks so much for the amazing review, Sabine! We really appreciate your support here in Aiken. Just reach out anytime if you need us - we’re here for you. "
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Paul Ambroselli

July 10, 2026

5  out of  5
rating by Paul Ambroselli
"This is an update to my original review.
I had the need for an additional policy. I reached out to Scott with the details and he asked Kelly Bell to help me. WOW! The service was fast and complete. Scott Saul State Farm also always makes me feel appreciated for the business I bring to their office. I cannot say enough good things about the service I receive from Scott and his team. Thank you so much.

I came to a point where I found it necessary to switch State Farm Insurance agents. Scott and his team have been fantastic. I would recommend this office to anyone. Yes, you may pay more for State Farm Insurance, not always, but with Scott Saul and his team you really are getting a "Good Neighbor"."
We responded:
"Hi Paul, we sincerely appreciate the time you took to give us such a great rating! We truly value your recommendation and are here to serve you and your family. Thank you for choosing us! Scott"
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Andrea Pierce

July 9, 2026

5  out of  5
rating by Andrea Pierce
"Kelly Bell made process so easy to get insurance for my truck and new farm."
We responded:
"Andrea ... Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Kelly here at Scott Saul State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! God bless!"
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Susan Cosper

June 25, 2026

5  out of  5
rating by Susan Cosper
"We are new to Aiken and longtime State Farm customers. We received friendly, and helpful assistance from Scott Saul's office in getting our home and autos covered. I especially appreciate that phone calls are answered by a real person, and I always receive a prompt reply whether on the phone or by email. Very happy with this office and would highly recommend to anyone looking for insurance."
We responded:
"Susan ... Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Scott Saul State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! God bless."
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sherry Mciver

June 24, 2026

5  out of  5
rating by sherry Mciver
"Lori was so easy to work with. They were able to give us an unbelievable quote on our cars and home. I would recommend them you to see if they could beat your current price."
We responded:
"Sherry ... We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Thank you for the kind words about Lori and for choosing us as your insurance agency. God bless! Scott"
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Tim Deale

June 17, 2026

5  out of  5
rating by Tim Deale
"I've worked with Kelly and Scott at the Scott Saul/State Farm office. They are both very helpful, easy to work with and knowledgeable. I will continue working with them."
We responded:
"Tim ... Thank you for trusting us with your insurance needs and for choosing us to be your insurance agency. We appreciate your friendship!!! Scott"
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Linda Taylor

June 15, 2026

5  out of  5
rating by Linda Taylor
"Alwazs there when needed. Excellent service. Kind staff. ."
We responded:
"Linda ... thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out. We are always here to help! Scott"
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Scott Butts

June 3, 2026

5  out of  5
rating by Scott Butts
"Very helpful, professional, and great policy!"
We responded:
"Thank you for taking the time to leave such a great review, Scott. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jeff Jones

June 3, 2026

5  out of  5
rating by Jeff Jones
"Very professional and communication is great and they make it very simple and a pleasure to do business with them!"
We responded:
"Jeff, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Scott Saul’s Team is just a call or email away!"
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Mirwaise Aurah

May 27, 2026

5  out of  5
rating by Mirwaise Aurah
"I have been with the State Farm office of Scott Saul for the past few years, and they have always been very helpful whenever I needed assistance. I especially want to recognize Kelly Bell, who has consistently been timely, helpful, and proactive in resolving issues and answering questions objectively. Thank you for the excellent service."
We responded:
"Mirwaise ... Thanks for choosing us and leaving such a great review! We love that you had such a great experience! If you need anything, please let us know! Scott"
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Eddie Unruh

May 20, 2026

5  out of  5
rating by Eddie Unruh
"Amazing attention to detail! Great people to work with!!!"
We responded:
"Eddie ... Thanks for leaving such a great review! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future. God bless! Scott"
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Chris Lambert

May 18, 2026

5  out of  5
rating by Chris Lambert
"Moved to the Aiken area recently, and chose Scott Saul as our State Farm agent. The office staff is very friendly and helpful. It is a large office with plenty of Associate agents and they are all very knowledgeable!"
We responded:
"Chris ... We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing and please let us know if you need anything. Welcome to Aiken ... Welcome home! God bless. Scott"
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William Kurtain

May 15, 2026

5  out of  5
rating by William Kurtain
"I have been very pleased with both the service and the insurance quote I received for my new home. Lori Hegarty at State Farm was professional, knowledgeable, and a pleasure to deal with. I highly recommend them. Bill K"
We responded:
"Bill ... Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future. God bless! Scott"
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Carolyn Taylor

May 7, 2026

5  out of  5
rating by Carolyn Taylor
"Chris was very informative, patient and friendly. I love doing business with him."
We responded:
"Hey Carolyn! Thank you so much for the great review! We're thrilled that you had a great experience with Chris. We appreciate your business and for choosing us as your agency. God bless! Scott"
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Cory Taylor

May 1, 2026

5  out of  5
rating by Cory Taylor
"Scott and his whole office made us feel right at home, including our kids! Scott went above and beyond to help us out and we look forward to doing more business with him!"
We responded:
"Hey Maria and Cory! Thanks so much for taking the time to share your positive experience! We sincerely appreciate the kind words and your friendship. God bless! Scott"
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Dick Tucker

April 29, 2026

5  out of  5
rating by Dick Tucker
"Great office staff, always on top of things!"
We responded:
"Dick ... We're delighted to hear about your experience! It is our true honor and pleasure to serve you. Thank you for choosing us! Scott"
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Hannah Gibson

April 28, 2026

5  out of  5
rating by Hannah Gibson
"I've been using Scott Saul State Farm for around 3 years now. They are very honest and kind people. They helped me get better insurance for less premium than what I was paying previously with another company. I've had two cars, life insurance, and renters insurance. They have been super easy to work with the whole time!"
We responded:
"Hannah ... Thank you so very much for your kind words and friendship. We are extremely grateful that you choose us to be your insurance agency. if you need ANYTHING, please let us know. God bless! Scott"
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AGR

April 23, 2026

5  out of  5
rating by AGR
"Very satisfied with service."
We responded:
"Alan ... Thank you for the kind words! We appreciate your time and the recognition. We look forward to serving you. Scott"
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Kevin Cook

April 22, 2026

5  out of  5
rating by Kevin Cook
"The staff is knowledgeable and professional. Very friendly and helpful."
We responded:
"Kevin ... Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! We know that you have so many choices on who you want as your insurance agency ... We are so grateful that you chose us! Please let us know if you need anything. Scott"
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Ashlea Davis

April 21, 2026

5  out of  5
rating by Ashlea Davis
"Best insurance agent and team!!!
Amazing customer service. Always friendly and polite. I recommend them to anyone looking for a great insurance agent. I've had them for years. I feel like they really care about thier clients and treat everyone with respect."
We responded:
"Ashlea ... Thank you so much for the great review! We are so appreciative of you and your family. If you need ANYTHING, please let us know. Scott"
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Cameron Ward

April 20, 2026

5  out of  5
rating by Cameron Ward
"Always such a great experience. Kelly's customer service is top notch. Fast and friendly. Scott, your staff is knowledgeable and easy to work with. That reflects great leadership on your part. You are running a great operation here. Highly recommend. A+"
We responded:
"Cameron ... Wow! We sincerely appreciate the time you took to give us such a great rating! I am happy to read that Kelly has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thank you for choosing us and allowing us to be able to serve you. Scott"