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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adina Craig

February 20, 2026

5  out of  5
rating by Adina Craig
"Kelly was amazing helping us save so much!!"
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Jim Saxon

February 9, 2026

5  out of  5
rating by Jim Saxon
"Lori at Scott Saul is amazing!! She handles every question, every detail and every encounter with professional and personal attention as though you are her only client. Accidents and insurance in general can be daunting but Lori makes it so simple you have no worries. Highest possible recommendations to her, the Saul team and State Farm."
We responded:
"Jim ... We are grateful and appreciate the time you took to leave your review. We appreciate your recognition! We'll be sure to share your experience with the rest of our team members as inspiration! It is our pleasure to serve you."
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Florence

February 6, 2026

5  out of  5
rating by Florence
"I can’t say enough about this insurance team! Whenever I need them, they are there very quickly! My car was recently totaled, and I had to reach out to them a handful of times. They were always super helpful and explained everything to me in detail. I can highly recommend Scott Saul State Farm!"
We responded:
"Florence ... Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Let us know if you need anything. We're here for you anytime!"
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robert kelly

January 30, 2026

5  out of  5
rating by robert kelly
"Very honest and knowledgeable group."
We responded:
"Hey Robert, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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M Mejias

January 27, 2026

5  out of  5
rating by M Mejias
"I’d like to encourage anyone looking for insurance to contact this branch. I was given great quotes with friendly service. Kelly within the office has been a great help in answering any questions with a professional and positive attitude."
We responded:
"We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience. As always, our team is looking forward to serving you. We look forward to talking with you again soon."
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Allen Kirchner

January 27, 2026

5  out of  5
rating by Allen Kirchner
"Very helpful, thorough, and professional. Very favorable rates."
We responded:
"Allen ... Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
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april merrill

January 16, 2026

5  out of  5
rating by april merrill
"Where is the 10 star button?! I worked with Scott to help me figure out exactly what I was needing. He was so kind, understanding, and helpful. He explained everything to me. He made it so easy! Give Scott a call he helped me so I know he will help you!"
We responded:
"April ... We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! As always, our team is looking forward to serving you. See you soon!"
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Larry Halicki

January 11, 2026

5  out of  5
rating by Larry Halicki
"Scott and Kelly are always very responsive and work to provide me optimum coverage.0"
We responded:
"Larry ... Thanks for the great review! We're thrilled that Kelly left such a great impression! We're glad you had a great experience and for allowing us to serve you. God bless! Scott"
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Shelly Mabbs

January 9, 2026

5  out of  5
rating by Shelly Mabbs
"I was referred to this group from a friend who highly recommended them and I will be doing the same. Friendly, efficient and willing to educate me on several aspects of insurance I was unfamiliar with. 5 Stars"
We responded:
"Shelly ... We are grateful and appreciate the time you took to leave your review. Our goal will always be to provide the best experience, and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
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Abby Shin

January 7, 2026

5  out of  5
rating by Abby Shin
"They are amazing in office. They make sure you understand everything and answer any questions. I recommend this office and everyone in it."
We responded:
"Abby ... Thanks for the kind words! We love that you had such a great experience! Thanks again and we look forward to seeing you again soon."
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Shanda Rice

January 2, 2026

5  out of  5
rating by Shanda Rice
"They are always very friendly, helpful and willing to help you out no matter what the situation is. Definitely recommend this Agent."
We responded:
"Shanda ... Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We truly appreciate your recommendation. We look forward to continuing to serve you."
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Guy Walls

January 2, 2026

5  out of  5
rating by Guy Walls
"Been with state farm for a few years now and if you are looking for the best insurance for anything then look no further."
We responded:
"Guy ... Thanks for the kind words! We work hard to provide our customers with a great experience and look forward to continuing to do the same for you! if you need anything, please let us know. We are thankful that you chose us!!! "
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James Rhodes

December 31, 2025

5  out of  5
rating by James Rhodes
"Scott Saul and Scott Saul State Farm insurance are not only friends but super to do business with. They are a huge part of the community."
We responded:
"Jim ... Thank you so much! We are so very thankful for you and Debbie! We love you both. Scott"
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Candy Strong

December 30, 2025

5  out of  5
rating by Candy Strong
"I had the pleasure of working with Mrs.Saul regarding health insurance. Her knowledge and advice was priceless. She happened to mention Mr. Saul was in front of the building and he had an insurance company. A few months after my conversation with Mrs. Saul I was looking for home and auto insurance. I knew where I was going. Yes, Scott Saul State Farm Insurance Agent. I called and set up an appointment with Kelly. Kelly was so sweet and she was able to give us better coverage on our home and lower our yearly premium. Not to mention she was able to do the same for all of our vehicles. I thought we would have to drop full coverage on two of our vehicles in order to be within our budget. I was shocked we were able to keep full coverage on all of our vehicles and the cost of the vehicle insurance was less than what we were paying. I'm so thankful I was put in contact with Mrs. Saul and Scott Sauls Insurance Agent Co."
We responded:
"Candy ... Wow! Thank you so very much for your kind words. Please let us know if you need anything. It is our honor to serve you."
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Brandy Cushman

December 22, 2025

5  out of  5
rating by Brandy Cushman
"Quick to answer call...Answered all question and send all info for a quick Claim. Super friendly!"
We responded:
"Brandy ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Fran Hawver

December 22, 2025

5  out of  5
rating by Fran Hawver
"I was in and out in a flash! Kelly took good care of me!"
We responded:
"Fran ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Terry Williams

December 22, 2025

5  out of  5
rating by Terry Williams
"The staff was Great, and they showed me Great care"
We responded:
"Terry ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Doug Yates

December 22, 2025

5  out of  5
rating by Doug Yates
"Very prompt and courteous service by everyone I have interacted with."
We responded:
"Doug ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ereatha Lindsey

December 22, 2025

5  out of  5
rating by Ereatha Lindsey
"Like a good neighbor Saul and Chris Scott are there!! They truly are there to assist with your insurance needs. Customer service is TOP TIER!! I relocated from GA to SC. Saul Scott is licensed for BOTH states!! Saul and Chris are in the office working their State Farm Agent Good Neighbor Magic….the auto insurance transferred with no issues. They kept me updated every step of the way. Human-kindness is hard to find these days. Saul Scott and his team actually care and genuinely display Human-kindness. I am soooo happy for Scott to be my insurance Agent!! Thank you for taking care of my insurance needs!!"
We responded:
"Ereatha ... We’re truly honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gina Morris

December 18, 2025

5  out of  5
rating by Gina Morris
"Amazing staff extremely helpful and friendly. I recommend State farm to everyone I know."
We responded:
"Gina ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mary

December 16, 2025

5  out of  5
rating by Mary
"Best Insurance company in Aiken!! Kelly is literally so patient and helpful! And Mr. Saul always answers my questions with a smile. When I first was looking for an auto policy, I called the office 5 minutes after closing time and they still answered my call and got back to me with a quote that day!! And they were the best price! Five stars ⭐⭐⭐⭐⭐"
We responded:
"Mary ... We sincerely appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Diane O'Cain

December 16, 2025

5  out of  5
rating by Diane O'Cain
"Kelly and the entire off are Amazing!! Great Customer Service and quick responses. They truly do their best to save you money and keep you protected!"
We responded:
"Diane ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bob Keenan

December 15, 2025

5  out of  5
rating by Bob Keenan
"Great response time from Lori! Always fast."
We responded:
"Bob ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ken Lucas

December 13, 2025

5  out of  5
rating by Ken Lucas
"Laurie was excellent in adding to our current policy’s. Thank you as always."
We responded:
"Ken ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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JourneyW ALee

December 12, 2025

5  out of  5
rating by JourneyW ALee
"I absolutely loved doing business with Chris and Scott. I felt very welcomed and appreciated as a new customer. The quotes I received were way better than I'd had with the previous insurance company on just one policy. They have many different types of insurance to fit your needs, even fur baby insurance! The staff are friendly and happy to help serve you. The location is easily accessible, handicap parking and service dogs are welcome. Located on South side of Aiken across from Food Lion at the beginning of the entrance of Charleston Row Subdivision. I really appreciate the above and beyond service I received and will be going back to get my life insurance policy with them as well. Thank you so much! A.Lee"
We responded:
"Amanda ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"