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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Halicki

January 11, 2026

5  out of  5
rating by Larry Halicki
"Scott and Kelly are always very responsive and work to provide me optimum coverage.0"
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Shelly Mabbs

January 9, 2026

5  out of  5
rating by Shelly Mabbs
"I was referred to this group from a friend who highly recommended them and I will be doing the same. Friendly, efficient and willing to educate me on several aspects of insurance I was unfamiliar with. 5 Stars"
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Abby Shin

January 7, 2026

5  out of  5
rating by Abby Shin
"They are amazing in office. They make sure you understand everything and answer any questions. I recommend this office and everyone in it."
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Shanda Rice

January 2, 2026

5  out of  5
rating by Shanda Rice
"They are always very friendly, helpful and willing to help you out no matter what the situation is. Definitely recommend this Agent."
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Guy Walls

January 2, 2026

5  out of  5
rating by Guy Walls
"Been with state farm for a few years now and if you are looking for the best insurance for anything then look no further."
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James Rhodes

December 31, 2025

5  out of  5
rating by James Rhodes
"Scott Saul and Scott Saul State Farm insurance are not only friends but super to do business with. They are a huge part of the community."
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Candy Strong

December 30, 2025

5  out of  5
rating by Candy Strong
"I had the pleasure of working with Mrs.Saul regarding health insurance. Her knowledge and advice was priceless. She happened to mention Mr. Saul was in front of the building and he had an insurance company. A few months after my conversation with Mrs. Saul I was looking for home and auto insurance. I knew where I was going. Yes, Scott Saul State Farm Insurance Agent. I called and set up an appointment with Kelly. Kelly was so sweet and she was able to give us better coverage on our home and lower our yearly premium. Not to mention she was able to do the same for all of our vehicles. I thought we would have to drop full coverage on two of our vehicles in order to be within our budget. I was shocked we were able to keep full coverage on all of our vehicles and the cost of the vehicle insurance was less than what we were paying. I'm so thankful I was put in contact with Mrs. Saul and Scott Sauls Insurance Agent Co."
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Erin Frazier

December 22, 2025

5  out of  5
rating by Erin Frazier
"Great people to have on your side!"
We responded:
"Erin ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brandy Cushman

December 22, 2025

5  out of  5
rating by Brandy Cushman
"Quick to answer call...Answered all question and send all info for a quick Claim. Super friendly!"
We responded:
"Brandy ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Fran Hawver

December 22, 2025

5  out of  5
rating by Fran Hawver
"I was in and out in a flash! Kelly took good care of me!"
We responded:
"Fran ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Terry Williams

December 22, 2025

5  out of  5
rating by Terry Williams
"The staff was Great, and they showed me Great care"
We responded:
"Terry ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Doug Yates

December 22, 2025

5  out of  5
rating by Doug Yates
"Very prompt and courteous service by everyone I have interacted with."
We responded:
"Doug ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ereatha Lindsey

December 22, 2025

5  out of  5
rating by Ereatha Lindsey
"Like a good neighbor Saul and Chris Scott are there!! They truly are there to assist with your insurance needs. Customer service is TOP TIER!! I relocated from GA to SC. Saul Scott is licensed for BOTH states!! Saul and Chris are in the office working their State Farm Agent Good Neighbor Magic….the auto insurance transferred with no issues. They kept me updated every step of the way. Human-kindness is hard to find these days. Saul Scott and his team actually care and genuinely display Human-kindness. I am soooo happy for Scott to be my insurance Agent!! Thank you for taking care of my insurance needs!!"
We responded:
"Ereatha ... We’re truly honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gina Morris

December 18, 2025

5  out of  5
rating by Gina Morris
"Amazing staff extremely helpful and friendly. I recommend State farm to everyone I know."
We responded:
"Gina ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mary

December 16, 2025

5  out of  5
rating by Mary
"Best Insurance company in Aiken!! Kelly is literally so patient and helpful! And Mr. Saul always answers my questions with a smile. When I first was looking for an auto policy, I called the office 5 minutes after closing time and they still answered my call and got back to me with a quote that day!! And they were the best price! Five stars ⭐⭐⭐⭐⭐"
We responded:
"Mary ... We sincerely appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Diane O'Cain

December 16, 2025

5  out of  5
rating by Diane O'Cain
"Kelly and the entire off are Amazing!! Great Customer Service and quick responses. They truly do their best to save you money and keep you protected!"
We responded:
"Diane ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bob Keenan

December 15, 2025

5  out of  5
rating by Bob Keenan
"Great response time from Lori! Always fast."
We responded:
"Bob ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ken Lucas

December 13, 2025

5  out of  5
rating by Ken Lucas
"Laurie was excellent in adding to our current policy’s. Thank you as always."
We responded:
"Ken ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dean Hambrick

December 12, 2025

5  out of  5
rating by Dean Hambrick
"always good-fast and easy"
We responded:
"Dean ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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JourneyW ALee

December 12, 2025

5  out of  5
rating by JourneyW ALee
"I absolutely loved doing business with Chris and Scott. I felt very welcomed and appreciated as a new customer. The quotes I received were way better than I'd had with the previous insurance company on just one policy. They have many different types of insurance to fit your needs, even fur baby insurance! The staff are friendly and happy to help serve you. The location is easily accessible, handicap parking and service dogs are welcome. Located on South side of Aiken across from Food Lion at the beginning of the entrance of Charleston Row Subdivision. I really appreciate the above and beyond service I received and will be going back to get my life insurance policy with them as well. Thank you so much! A.Lee"
We responded:
"Amanda ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lori Yared

December 11, 2025

5  out of  5
rating by Lori Yared
"We are so happy that we chose Scott Saul’s State Farm for our home and auto insurance. Kelly Bell is friendly and knowledgeable and responds to questions quickly and efficiently."
We responded:
"Lori ... We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mike Morris

December 10, 2025

5  out of  5
rating by Mike Morris
"So glad we have the Scott Saul Agency as our insurance agents. They are always friendly, responsive and helpful. Anything we need is a phone call away, if it can’t be solved right then, they get back to us with the answer. Nice people running a nice State Farm agency."
We responded:
"Mike ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tony Fallaw

December 8, 2025

5  out of  5
rating by Tony Fallaw
"Extremely helpful and responsive staff! They have even answered after hours when I needed them."
We responded:
"Tony ... We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Laney Dezanet

December 8, 2025

5  out of  5
rating by Laney Dezanet
"Lori was SO helpful. I had struggled with getting things in order and she explained everything so thoroughly and so quick! Was a wonder experience."
We responded:
"Laney ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Wood

December 8, 2025

5  out of  5
rating by Mike Wood
"Scott works hard to make sure coverage is tight for the customer, and equally hard during the claim filing experience. Great job!"
We responded:
"Mike ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"