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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sholeh Ghamami

Sholeh Ghamami

November 13, 2025

5  out of  5
rating by Sholeh Ghamami
"Great customer service"
We responded:
"Sholeh ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nikolaos Chionakis

November 13, 2025

5  out of  5
rating by Nikolaos Chionakis
"Great people,great service"
We responded:
"Nik ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alex Flores

November 12, 2025

5  out of  5
rating by Alex Flores
"Scott, Kelly, Chris, and Lori are awesome! Every time I’ve needed help, they’ve been quick to respond, super friendly, and made everything easy to understand. You can tell they really care about their clients and go the extra mile. It’s nice working with people who treat you like family instead of just another policy number. Highly recommend this team!"
We responded:
"Alex ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mercedes robertson

November 12, 2025

5  out of  5
rating by Mercedes robertson
"Chris is absolutely the best! He’s always friendly, professional, and always goes beyond to help. Working with State Farm has been a great experience thanks to his quick communication and genuine care for his clients."
We responded:
"Mercedes ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Viera Aiken

November 12, 2025

5  out of  5
rating by Viera Aiken
"As an apartment community, we’ve had an excellent experience working with State Farm. Chris has been responsive, professional, and easy to work with — both for our management office and for our residents. Chris takes the time to explain coverage options in a way that’s easy to understand. We especially appreciate their commitment to customer service and the peace of mind they provide our tenants. It’s reassuring to know that when unexpected issues arise, State Farm is quick to step in and support everyone involved. Highly recommend State Farm Scott and Chris Sauls to other property managers or anyone looking for a reliable insurance partner."
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Tom White

November 12, 2025

5  out of  5
rating by Tom White
"We have received great service since Scott Saul has been our State Farm Agent"
We responded:
"Tom ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! It was so nice spending time with you yesterday afternoon. God bless."
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Lynwood Watford

November 10, 2025

5  out of  5
rating by Lynwood Watford
"I can’t say enough good things about Chris at State Farm. He went above and beyond to help me get the right auto insurance coverage and made the whole process quick and painless. Super knowledgeable, easy to talk to, and genuinely cares about getting you the best deal. If you’re looking for someone you can trust with your insurance needs, I highly recommend giving Chris a call!"
We responded:
"Lynwood ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jim Harmon

November 7, 2025

5  out of  5
rating by Jim Harmon
"Lori worked with me and reminded me of how great State Farm is. My family has been covered by State Farm since the 1970's and her dedication to getting me re-insured fast after a year of not needing a car was spectacular. I was hours away from closing on a new car and Lori worked quickly and effectively to get that car covered so I could finalize the deal that same day. State Farm isn't the cheapest, but when it comes to insurance and service, you get what you pay fpr. Thank you Lori!"
We responded:
"Jim ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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autumn easler

November 6, 2025

5  out of  5
rating by autumn easler
"Chris is awesome! Very attentive and informative. Was quick to reply to all of our questions; he made it such a smooth experience!!!"
We responded:
"Autumn ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Engelman

November 6, 2025

5  out of  5
rating by Linda Engelman
"Kelly was a great help with correcting info and forwarding it to the appropriate places for me. Have been with State Farm since moving to Aiken and have been thoroughly pleased with the people and the service over the years."
We responded:
"Linda ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Monty Fetterolf

November 5, 2025

5  out of  5
rating by Monty Fetterolf
"Every contact we have had with Mr. Saul and the agents has been excellent. They all seem to go above and beyond being just helpful. I would never consider another company or agency."
We responded:
"Monty ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Cristy Freda

Cristy Freda

November 4, 2025

5  out of  5
rating by Cristy Freda
"Scott Saul’s office and staff are extremely nice, knowledgeable, and helpful people. I have my house and car insurance through Scott. I definitely recommend doing business here."
We responded:
"Cristy ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Renee Eldridge

November 1, 2025

5  out of  5
rating by Renee Eldridge
"Have been with Kelly Bell for years. She is very professional and very helpful! Great company to deal with."
We responded:
"Renee ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Marlane Johnson

Marlane Johnson

November 1, 2025

5  out of  5
rating by Marlane Johnson
"This office has been friendly and helpful to us for the many years that we have been customers with them. We have a number of policies with them."
We responded:
"Marlane ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Timothy O'Neill

October 31, 2025

5  out of  5
rating by Timothy O'Neill
"This is a team that is willing to do what it takes to help me with what ever is needed weather it be choosing the right insurance coverage or just being a friend to listen. Thank you guys for everything you all do"
We responded:
"Tim ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tracy Griffin

Tracy Griffin

October 30, 2025

5  out of  5
rating by Tracy Griffin
"Always available for a quick call. Very responsive."
We responded:
"Tracy ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Abigail Brown

October 29, 2025

5  out of  5
rating by Abigail Brown
"Ms Karen did awesome job helping me out with the best rate 😁 thank you"
We responded:
"Abigail ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bob Eager

Bob Eager

October 29, 2025

5  out of  5
rating by Bob Eager
"Scott Saul and his team are excellent at what they do. Scott is a very experienced State Farm agent and has the answer for any question asked. He is very customer friendly and focused. We are new to State Farm but I am confident that the company offers a quality product at a fair price backed by superior customer service."
We responded:
"Bob ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Thomas Healy

Thomas Healy

October 29, 2025

5  out of  5
rating by Thomas Healy
"My wife and I are doing a step by step relocation to the Aiken area, Chris at State Farm was extremely helpful and professional, guiding us us in what we need immediately and what can wait until….. He has already started to make us feel welcomed and accepted here."
We responded:
"Thomas ... We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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april Hamilton

October 28, 2025

5  out of  5
rating by april Hamilton
"I was recently transferred to Scott Saul and his team after my previous agent retired. I am thrilled to have him and his team as my new agent. They have been kind and professional."
We responded:
"April ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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bill sargent

October 27, 2025

5  out of  5
rating by bill sargent
"Always a good experience at Scott sauls state farm branch"
We responded:
"Bill ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anthony Vasquez

October 24, 2025

5  out of  5
rating by Anthony Vasquez
"Had a great experience working with Chris."
We responded:
"Anthony ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Charati

Charati

October 24, 2025

5  out of  5
rating by Charati
"I spoke to Kelly at Scott Saul's office today about lowering my mileage classification on one of my vehicles. She was very helpful and immediately made the change over the phone."
We responded:
"Charati ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tonya Rodgers

Tonya Rodgers

October 23, 2025

5  out of  5
rating by Tonya Rodgers
"Fast and friendly service"
We responded:
"Tonya ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Christian Ahmed

Christian Ahmed

October 23, 2025

5  out of  5
rating by Christian Ahmed
"Nothing but great things to say about this office! Kathy is so sweet and helpful and they always take care of me!"
We responded:
"Christian ... We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"