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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Dutton

March 28, 2025

5  out of  5
rating by Renee Dutton
"Great products and AWESOME service! Highly recommend."
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Sandy Vanderbeek

March 28, 2025

5  out of  5
rating by Sandy Vanderbeek
"Helpful and quick response team."
We responded:
"Sandy ... We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ariel Johnson

March 28, 2025

5  out of  5
rating by Ariel Johnson
"My husband and I always get help with whatever I need. The entire staff is very responsive and so helpful. Definitely a 5 star experience with them"
We responded:
"Ariel ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jackie Cushman

March 28, 2025

5  out of  5
rating by Jackie Cushman
"Everyone is so helpful and couteous! Always willing to find the right fit for our needs!"
We responded:
"Jackie ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Make it a great day!"
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Damian Blevins

March 26, 2025

5  out of  5
rating by Damian Blevins
"Made the switch today from the “BIG” insurance company! Kelly who used to be my insurance agent in the past is State Farm’s biggest asset! She totally rocks and got us taken care of for multiple policies in no time today. Great customer service and exceptional at accommodating my families insurance needs. 10/10 recommend!"
We responded:
"Damian ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cheryl Voth

March 26, 2025

5  out of  5
rating by Cheryl Voth
"Scott and the whole office personal are great to work with. They take the time to find all the best options that fit your needs. We love having an agent in our area that we can stop in and talk to so its easier to stay on top of any changes need to be made to our policies. I would recommend this State Farm office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy that you chose us to be your State Farm Agency. We sincerely appreciate the kind words and new friendship."
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Barbara Roberts

March 10, 2025

5  out of  5
rating by Barbara Roberts
"This agency is great to work with...very responsive and client focused!"
We responded:
"Barbara ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Van Willing

March 10, 2025

5  out of  5
rating by Van Willing
"Very friendly and helpful when needed."
We responded:
"Thank you, Van for your 5-star review! We appreciate your kind words!!! Thank you for honoring us with your business but more importantly with your friendship."
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Caleb Worster

March 6, 2025

5  out of  5
rating by Caleb Worster
"The other major insurance agency quote’s began at double what Scott Saul was able to help me get."
We responded:
"Caleb ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We sincerely appreciate your business and friendship."
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Allen Ginsberg

March 6, 2025

5  out of  5
rating by Allen Ginsberg
"I felt I needed to reach out to you and let you know how Kelly “WOWED” Me! I am an only child and deal with my 90-year-old mothers “Affairs” from Arizona. The long of the short of it is that in reviewing her insurance needs I realized her premiums were ridiculously high and that I needed to see what other options she had. I first reached out to the broker who had set my mom up with Safeco. This was done by my dad while he was alive. She never got back to me. As result of myself being a State Farm Customer for over 40 years, I decided to go on line and see what her options were. They referred to your office. The rest is history. I reached out to your office and Kelly answered the phone. We talked about my mom’s needs and said she would have quotes for me within 15 –20 minutes, which she did. I think we had everything completed within 30 minutes of my first contact with her. Kelly’s follow-up was very impressive. Kelly clearly, “Under Promised and Over Delved”! This is something I just don’t see much from anyone! Mr. Saul, please keep in mind that my company manages over 700 clients real estate property needs. We deal with over 100 insurance companies alone. So, when I say how Kelly “WOWED” me! She has a lot of coemption that I’m comparing her too. I just thought you should be aware how impressive of an employee you have! Thank you again for the great service! Sincerely, Allen T. Ginsberg Allen T. Ginsberg 40 Years Broker Associate Flagstaff, AZ"
We responded:
"Allen ... Thank you for your 5-star review! Kelly definitely exceeds expectations for our customers each day. We sincerely appreciate your kind words and for choosing us."
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crazygawj

February 27, 2025

5  out of  5
rating by crazygawj
"Very customer oriented and very accommodating. Dealing with them is painless, unlike with many other insurance carriers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amanda Rodgers

February 26, 2025

5  out of  5
rating by Amanda Rodgers
"Chris was amazing help with all the questions I had, and getting me the best deal. I couldn’t recommend this place enough!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Evans

February 25, 2025

5  out of  5
rating by Lisa Evans
"I HIGHLY recommend Scott Saul and State Farm. After totaling my car, I was afraid it would be valued at a wholesale price, but State Farm gave me the full retail value so I was easily able to replace my car."
We responded:
"Lisa - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jody blinder

February 6, 2025

5  out of  5
rating by jody blinder
"Wonderful, friendly staff at Scott Saul - State Farm Insurance. Never feel pressured or rushed when stopping in. Smiling faces too!!"
We responded:
"Jody - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Bird

February 4, 2025

5  out of  5
rating by David Bird
"We are new residents to Aiken and Lori was helpful in many ways. It went beyond transferring insurance and giving policy suggestions. She offered guidance in obtaining drivers license and registration of vehicles. Very thankful."
We responded:
"David - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leslie Wheeler

February 3, 2025

5  out of  5
rating by Leslie Wheeler
"Fabulous agent and fantastic employees with personal service. The best State Farm team ever! Best customer service and always ready to help. Been with State Farm almost 35 years"
We responded:
"Leslie - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victoria Wills

February 1, 2025

5  out of  5
rating by Victoria Wills
"Highly recommend!! very very kind people and very welcoming. thank you!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Buff Farrow

January 27, 2025

5  out of  5
rating by Buff Farrow
"I recently purchased a new home, and Kelly was wonderful to work with. Communicative and accessible ... I received quotes and secured the insurance for my new property with no problems ... making the whole buying process a little less stressful !!"
We responded:
"Buff - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brandon Creel

January 25, 2025

5  out of  5
rating by Brandon Creel
"Switched to Scott Saul/State Farm Insurance after feeling let down by previous agent. Scott and his team welcomed us with open arms. Saved us money on our auto insurance and then reviewed our home insurance and was able to save us a ton of $$$. Did I mention that on top of saving lots of money, they learn who you are and treat you like family."
We responded:
"Brandon - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paige Caffrey

January 24, 2025

5  out of  5
rating by Paige Caffrey
"We love this agent’s office because we always get top notch service from Kelly in the office. She’s amazing and always takes care of our insurance needs right away! Thank you Kelly for your great customer service and client care!"
We responded:
"Paige - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Julie Goodwin

January 24, 2025

5  out of  5
rating by Julie Goodwin
"My husband and I have been with State Farm for over 30 years. Starting in college with renters insurance and then car insurance, multiple moves, and homes from the East Coast to the West Coast and back again! When we moved to Aiken we chose SCOTT SAUL and Team as our new agents. This past Fall we had some property damage with Hurricane Helene. In 30 years we had never filed a claim so the process was completely new to us. Kelly Bell from Scott's Team was an incredible help. She helped guide us through the process. We are incredibly thankful and happy for their assistance."
We responded:
"Julie - We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Entwistle

January 21, 2025

5  out of  5
rating by John Entwistle
"Took care of all my needs with Excellent Customer service. Thank You Chris Saul."
We responded:
"John - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Whitney Baker

January 20, 2025

5  out of  5
rating by Whitney Baker
"Chris from Scott Saul- State Farm has been dedicated to providing me information that I could understand. Walking through each coverage, giving me multiple options that fit me and my needs. I’ve had my own insurance for 12 years now and I know I’ve never understood anything about it quite as I do now."
We responded:
"Whitney - We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brad Wilson

January 16, 2025

5  out of  5
rating by Brad Wilson
"Scott Saul with State Farm, has always been there to answer my questions and resolves issues in a timely manner. They are nice, understanding, and I always feel like they put me first!"
We responded:
"Brad - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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becky james

January 16, 2025

5  out of  5
rating by becky james
"Wonderful staff. Everyone s very professional and friendly. The Agent, Scott Saul, is always very helpful and congenial. I appreciate how personable everyone is and are always willing to go above and beyond the call of duty to assist you with your insurance needs. You won’t be disappointed."
We responded:
"Becky - We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"